Ideal for ride-hailing dispatch operators
Collect and manage all orders in one place
Keep track of drivers’ activities and availability
Switch to manual control to handle issues directly
Focus on other tasks while driver order assignments run automatically with Onde’s intelligent queue algorithm. Check, track, and control at any time.
Bring all your call center orders to one dashboard, and assign orders manually.
Deal with complaints and requests from customers by easily finding and managing their orders.
Still have questions?
An Operator app is for customers who still use phones to make orders. Operator app ensures all orders are easily managed from one place, no matter where they come from.
That’s what Operator app is for! Orders can be assigned automatically and manually. Operators can find specific orders, edit order details, and duplicate orders, among other things.
The operational area, or the maximum radius covered by one panel, is 100 km. Extending this area beyond this limit is not recommended due to potential issues such as longer driver arrival times, increased risk of order cancellations, negative customer feedback, and difficulty in managing operations efficiently. If a larger coverage area is needed, it's advised to create separate accounts for different cities and unify them under one brand.
Yes, regular updates are available for both operating systems with no extra fees. These updates are included in the package, ensuring that your service stays competitive in the market.
Yes, you can connect your third-party app or website to the Onde platform through the Operator API, which allows you to create and receive orders from a third system, collect order summaries, track order updates, and search for services and vehicles.
If you're interested in exploring these API options, you can request API documentation and register for a sandbox account to test the APIs before integrating them into your production account with Onde.
Brandable Customer app for iOS and Android. Easy-to-use app that knows users’ location and language, designed to make booking a ride an enjoyable experience.
Brandable Driver app for iOS and Android. Everything a driver needs to get the job done well: easy online registration, cash and card payments, an option to contact and rate passengers, an intelligent algorithm to assign orders.
Admin system for managing drivers and operators, setting up referral programs, and analyzing the effectiveness of your ride-hailing business.
A platform for your business partners that allows them to order a service through a simple web application in browsers.
processed orders daily
system uptime
companies powered by Onde
market leader partners