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Compare Onde with other alternatives

Positioning

A set of white-label apps required for ride-hailing businesses with the ability to connect a delivery app and on-demand services

Taxi dispatch system

Help to launch and scale vehicle-sharing and ride-hailing businesses

Car rental & booking software

No-code Interfaces for on-demand transport apps

Operating system for taxi and delivery services

Availability of free product version
Customer and Driver apps (iOS & Android)
Delivery / Super app

Onde + Playfood integration

Your branding

Customer and Driver apps (free of charge)

Passenger app (free of charge)

Customer and Driver apps (free of charge)

Customer and Driver apps (additional charges apply)

Customer and Driver apps (additional charges apply)

Customer and Driver apps (free of charge)

Operator app (Dispatch panel)
Demo apps rating
  • Passenger iOS: 5 
  • Passenger Android: 4.7 
  • Driver Android: 4.2 
  • Driver iOS: 4.4
  • Passenger Android: 3.7 
  • Passenger iOS: 2.7 
  • Driver Android: 4.4 
  • Driver app for iOS: 3.5
  • Passenger iOS: 4.7 
  • Passenger Android: 4.4 
  • Driver Android: no rating 
  • Driver iOS: no rating
  • Passenger iOS: 4.1 
  • Passenger Android: no rating 
  • Driver Android: 3.9 
  • Driver iOS: no rating
  • Passenger iOS: 3.4 
  • Passenger Android: 4.2 
  • Driver Android: no rating 
  • Driver iOS: no rating
  • Passenger iOS: no rating 
  • Passenger Android: no rating 
  • Driver Android: no rating 
  • Driver iOS: no rating
Management panel
Reports

Reports on: 

  • orders 
  • drivers 
  • clients 
  • operators 
  • payments 
  • heatmap of demand
  • Built-it OLAP reports constructor with filtering and sorting 
  • Standard reports 
  • Replay reports
  • Ride, customer, vehicle, and driver reports & exports 
  • KPI & benchmarks 
  • Smart demand prediction 
  • Conversion funnels 
  • IoT data log 
  • Vehicle error log 
  • Employee activity log 
  • Statistics & Heatmaps
  • Heatmaps of fleet availability and booking rate 
  • Drivers performance reports

Reports on: 

  • total rides, fulfillment, overall financials, demand quality data, source of engagements, supply hours, daily active users, monthly active users, driver invoice, total rides, driver details, user details, weekly and monthly summaries, incomplete ride details

Reports on: 

  • drivers performance 
  • service types 
  • delivery vendors
Analytics
  • Google Analytics for everyone 
  • Appsflyer integration
  • Analytics dashboard
  • Integration with third-party analytics
  • Marketing promotions reports
  • Google Analytics
High load capacity

At the moment processes over 2M orders daily

Not mentioned

Scalability from 10 to 10,000 drivers 

Not specified

Not specified

Intuitive design (per user feedback)
Support

Available 24/7; helpdesk (Intercom), how tos videos, community, e-mail, personal account manager

E-mail, knowledge base, videos

Phone, e-mail

E-mail, phone, Skype

Chat support, knowledge base, helpdesk, e-mail

Phone, helpdesk, e-mail

Marketing Support
  • ASO (App Store Optimization) incl. in every plan 
  • App stores paid acquisition services incl. in selected plans 
  • Advanced marketing services for additional payment

Email marketing, SMS marketing, Whatsapp Marketing, etc.

Integration with email platform

App Store Optimization

Yes, included in all packages, available to all partners

Education for partners
  • Webinars and workshops 
  • Ride.Right.Now events 
  • Onde Ride-hailing Factory accelerator 
  • Knowledge base 
  • Guides 
  • Blog with actionable info 
  • Onde Learn: courses and handy downloads
  • Live training sessions for dispatchers, drivers, and administrators 
  • Knowledge base 
  • Guides 
  • Blog
  • Academy
  • Accelerator program
  • Blog
  • Webinars
  • FAQs
  • Blog - looke like it is broken though
  • Blog
  • Blog
  • Whitepapers
  • Webinars
Localization, languages

Over 50 languages supported both for apps and back-office

Only English, Finnish, Spanish, Swedish

30+

Not specified

Not specified

Additional languages available upon request for extra fee

Payment gateways

20+. Adding specific gateways available upon request

2

17+

37. Adding specific gateways available upon request

12

12. Adding specific gateways available upon request

Stability

99.98%+

99.97%+

99.8%+

Not mentioned

Not mentioned

99.9%

APIs

Not specified

 Not specified

Not specified

Business model

One time fee, then flexible monthly % revenue share with no fleet size limits

No setup costs, payment for every new vehicle. Exact payment depends on location

Not specified

One time fee

One time set up fee, then Maintenance monthly fee plus monthly Subscription, plus chargeable per ride, and chargeable Branding

One time set up fee, plus monthly Subscription, plus chargeable per driver

Updates

Free. Constant updates

No info about updates

Free. Constant updates

Infrequent updates

Updates are available for an additional cost

On request

Company works since

2011

2011

2018

2012

2014

2017

Positioning Availability of free product version Customer and Driver apps (iOS & Android) Delivery / Super app Your branding Operator app (Dispatch panel) Demo apps rating Management panel Reports Analytics High load capacity Intuitive design (per user feedback) Support Marketing Support App Store Optimization Education for partners Localization, languages Payment gateways Stability APIs Business model Updates Company works since

A set of white-label apps required for ride-hailing businesses with the ability to connect a delivery app and on-demand services

Onde + Playfood integration

Customer and Driver apps (free of charge)

  • Passenger iOS: 5 
  • Passenger Android: 4.7 
  • Driver Android: 4.2 
  • Driver iOS: 4.4

Reports on: 

  • orders 
  • drivers 
  • clients 
  • operators 
  • payments 
  • heatmap of demand
  • Google Analytics for everyone 
  • Appsflyer integration

At the moment processes over 2M orders daily

Available 24/7; helpdesk (Intercom), how tos videos, community, e-mail, personal account manager

  • ASO (App Store Optimization) incl. in every plan 
  • App stores paid acquisition services incl. in selected plans 
  • Advanced marketing services for additional payment

Yes, included in all packages, available to all partners

  • Webinars and workshops 
  • Ride.Right.Now events 
  • Onde Ride-hailing Factory accelerator 
  • Knowledge base 
  • Guides 
  • Blog with actionable info 
  • Onde Learn: courses and handy downloads

Over 50 languages supported both for apps and back-office

20+. Adding specific gateways available upon request

99.98%+

One time fee, then flexible monthly % revenue share with no fleet size limits

Free. Constant updates

2011

Taxi dispatch system

Passenger app (free of charge)

  • Passenger Android: 3.7 
  • Passenger iOS: 2.7 
  • Driver Android: 4.4 
  • Driver app for iOS: 3.5
  • Built-it OLAP reports constructor with filtering and sorting 
  • Standard reports 
  • Replay reports
  • Analytics dashboard

Not mentioned

E-mail, knowledge base, videos

  • Live training sessions for dispatchers, drivers, and administrators 
  • Knowledge base 
  • Guides 
  • Blog

Only English, Finnish, Spanish, Swedish

2

99.97%+

No setup costs, payment for every new vehicle. Exact payment depends on location

No info about updates

2011

Help to launch and scale vehicle-sharing and ride-hailing businesses

Customer and Driver apps (free of charge)

  • Passenger iOS: 4.7 
  • Passenger Android: 4.4 
  • Driver Android: no rating 
  • Driver iOS: no rating
  • Ride, customer, vehicle, and driver reports & exports 
  • KPI & benchmarks 
  • Smart demand prediction 
  • Conversion funnels 
  • IoT data log 
  • Vehicle error log 
  • Employee activity log 
  • Statistics & Heatmaps
  • Integration with third-party analytics

Scalability from 10 to 10,000 drivers 

Phone, e-mail

  • Academy
  • Accelerator program
  • Blog
  • Webinars
  • FAQs

30+

17+

99.8%+

Not specified

Free. Constant updates

2018

Car rental & booking software

Customer and Driver apps (additional charges apply)

  • Passenger iOS: 4.1 
  • Passenger Android: no rating 
  • Driver Android: 3.9 
  • Driver iOS: no rating
  • Heatmaps of fleet availability and booking rate 
  • Drivers performance reports
  • Marketing promotions reports

E-mail, phone, Skype

  • Blog - looke like it is broken though

Not specified

37. Adding specific gateways available upon request

Not mentioned

Not specified

One time fee

Infrequent updates

2012

No-code Interfaces for on-demand transport apps

Customer and Driver apps (additional charges apply)

  • Passenger iOS: 3.4 
  • Passenger Android: 4.2 
  • Driver Android: no rating 
  • Driver iOS: no rating

Reports on: 

  • total rides, fulfillment, overall financials, demand quality data, source of engagements, supply hours, daily active users, monthly active users, driver invoice, total rides, driver details, user details, weekly and monthly summaries, incomplete ride details

Not specified

Chat support, knowledge base, helpdesk, e-mail

Email marketing, SMS marketing, Whatsapp Marketing, etc.

  • Blog

Not specified

12

Not mentioned

 Not specified

One time set up fee, then Maintenance monthly fee plus monthly Subscription, plus chargeable per ride, and chargeable Branding

Updates are available for an additional cost

2014

Operating system for taxi and delivery services

Customer and Driver apps (free of charge)

  • Passenger iOS: no rating 
  • Passenger Android: no rating 
  • Driver Android: no rating 
  • Driver iOS: no rating

Reports on: 

  • drivers performance 
  • service types 
  • delivery vendors
  • Google Analytics

Not specified

Phone, helpdesk, e-mail

Integration with email platform

  • Blog
  • Whitepapers
  • Webinars

Additional languages available upon request for extra fee

12. Adding specific gateways available upon request

99.9%

Not specified

One time set up fee, plus monthly Subscription, plus chargeable per driver

On request

2017

Answers to all questions

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