WhatsApp for taxi and ride-hailing businesses
Compare WhatsApp to other tools for managing taxi orders. Take control of your mobility business and stop losing orders due to poor efficiency.
Pros and Cons of WhatsApp for taxi companies
WhatsApp is cost-effective and helps to launch a taxi business quickly. It also limits your business growth and results in daily lost revenue.
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Benefits
of using WhatsApp for your mobility service
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Easy to use - no installations required
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Cost-effective with real-time location sharing
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Familiar interface for drivers and customers
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Marketing in WhatsApp groups is available
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Risks
of using WhatsApp for your mobility service
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Lost orders due to the lack of a convenient app-based booking system
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Difficulty in managing multiple bookings
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Increased idle time for drivers due to the lack of a smart distribution algorithm
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Very limited scalability
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No branding, which makes promotion online and in app stores impossible
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No payment tracking and order history
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No safety features
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High risk of fraudulent activity
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Functionality depends on WhatsApp's stability and security
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User data is stored in WhatsApp with no way to download it, which makes later migration harder
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Alternatives to WhatsApp account for your ride-hailing business
Compare tech options for taxi business automation. Learn how they differ in helping you attract new customers, track drivers, oversee cash flow and make informed business decision
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WhatsApp for business
|
SaaS ride-hailing platform (e.g., Onde)
|
Custom app development
|
Taxi clone apps
|
|
|---|---|---|---|---|
| Time to launch |
1-2 days |
3-5 weeks |
6-9 months |
4 weeks |
| Developer on your side required |
no |
no |
|
|
| Hidden payments |
no |
no |
|
|
| Built-in payment gateways |
|
|
by request |
for extra cost |
| Stability |
mostly stable |
99.98% uptime |
depends on end-result |
unstable |
| App updates & maintenance |
not required |
|
for extra cost |
for extra cost |
| Apps’ branding |
|
|
|
for extra cost |
| Backend built-in |
not required |
|
for extra cost |
no |
| Marketing assistance |
not required |
|
for extra cost |
for extra cost |
| App stores launch support |
no |
|
for extra cost |
no |
| Time to launch | Developer on your side required | Hidden payments | Built-in payment gateways | Stability | App updates & maintenance | Apps’ branding | Backend built-in | Marketing assistance | App stores launch support | |
|---|---|---|---|---|---|---|---|---|---|---|
|
WhatsApp for business
|
1-2 days |
no |
no |
|
mostly stable |
not required |
|
not required |
not required |
no |
|
SaaS ride-hailing platform (e.g., Onde)
|
3-5 weeks |
no |
no |
|
99.98% uptime |
|
|
|
|
|
|
Custom app development
|
6-9 months |
|
|
by request |
depends on end-result |
for extra cost |
|
for extra cost |
for extra cost |
for extra cost |
|
Taxi clone apps
|
4 weeks |
|
|
for extra cost |
unstable |
for extra cost |
for extra cost |
no |
for extra cost |
no |
to Onde?
Switch from WhatsApp to Onde in 5 easy steps
The Onde Team secures your data, customer and driver base, and the continuity of your business performance.
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Book a demo
Take a step-by-step tour with your personal manager
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Book a demo
Set up and test demo applications
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Book a demo
Calculate the unit economics with our unique tool
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Book a demo
Get the Super App platform (apps & admin panel)
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Book a demo
Make your first order!
Cover your business and technological needs with Onde
Customer app
Grow user base.
Launch iOS and Android Customer apps with your branding to attract and retain passengers.
- Intuitive, easy-to-use design
- Any language, any location
- Simple ordering process
- In-app chat
- App stability in any condition
- Maintained and updated every month
- All payment options: cash, card, terminal, 10+ payment gateways
Driver app
Get more loyal drivers.
Launch iOS and Android Driver apps with your branding to make sure your drivers have everything to get the job done.
- Easy online registration
- Obvious workflow
- Intelligent algorithm to assign orders
- All payment options
- Automated driver billing
- Passenger ratings
- In-app chat
Company management system (My hub)
Find growth points to scale.
Take control of your business with a powerful Onde company management system.
- Manage drivers and operators
- Choose billing plans
- Get business performance reports
- Make data-driven decisions with analytics
- Create discount and referral programs to increase user acquisition
Dispatch system (Operator app)
Simplify order management.
Let operators provide a quicker and more efficient service by collecting all orders on one dashboard, listed and sorted by relevancy.
- Keep track of drivers’ activities and availability
- Find any order in seconds
- Enjoy efficient address search and world geocoding
- Track all order events and details
Web booking app
Expand customer base.
For hotels, restaurants, bars and receptions.
Partner with other businesses and get the most out of these partnerships with Web app.
- Manage your business on tablet, desktop, and mobile
- Allow to order a service with one click
- Offer both instant orders and pre-orders
- Make your services available to Huawei, Windows Phone, and laptop users
Super App
Launch a new revenue vertical connecting Delivery app to your taxi service.
- Partner with local restaurants and shops
- Let your drivers work as couriers
- Cheaper customer acquisition for both companies
- Ability to launch both ride-hailing and delivery apps from a single platform at an affordable cost
You're not alone
Hear from those who switched to Onde
and became local market leaders.
People Also Ask
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A white-label app or solution is a software product that is developed by one company but can be branded and sold by any company. White-label solutions are fully supported and maintained by the original developer but can be customized with the branding requirements of the purchasing company. This allows the purchasing company to offer the product or service without the expense and time involved in developing it from scratch.
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A ready-made or ready-to-use solution is a pre-built software application or system that is designed to be immediately deployed and used as is, without the need for any customization.
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Software applications that mimic the core functionalities of popular ride-hailing services like Uber or Lyft. These clones are often developed by third parties and are used by startups looking to enter the ride-hailing market without developing a unique app from scratch.
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Products that are designed to be easily adapted to meet the specific needs and preferences of different users. These solutions provide a core structure, which can be tailored through configurations, custom coding.
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WhatsApp Business is a version of the WhatsApp messaging app designed specifically for businesses to communicate with their customers. It provides tools to help businesses automate, sort, and quickly respond to messages, making customer service and engagement more efficient.