It’s been quite a time since we’ve introduced our customer app. We have collected lots of feedback from our customers, their drivers, and passengers; conducted dozens of user tests; tried out hundreds of hypotheses on how to improve the app. Meet the new customer app, many years of experience embodied in an easy and wieldy interface.
Curious? Scroll down and learn more!
The app interface now uses the colors of your brand. Home screen, buttons, side menu, icons — it's all over the app. Try it!
50+ service types to choose from — handy for scaling your business. Introduce new service types for transporting passengers or goods by land, water or air. You can also use the customer app to power other services, like roadside assistance or babysitting.
Your customers can pay as they please — by card, terminal or cash. Don’t fancy working with cash at all? Simply turn off the “cash” option in the My hub.
Attracting new users to your app is easy with the right tools. Inbuilt referral programs help inviting new users, and discount coupons are there to increase active customers’ loyalty.
People love feeling safe, especially during a taxi ride. Give them this feeling with the SOS button and document verification.
Passengers can add up to three stops before or during the trip. It’s very convenient and increases the average order value.
The trip cost recalculates automatically if passengers swap stops or delete them.
The new customer app shows favorite addresses directly on the main screen. Creating an order is even easier now — it only takes seconds!
Pre-ordering a cab is a feature many customers adore. It’s a must for a business working with on-demand booking software. It gives them space to plan ahead and be sure everything works like clockwork. In the new customer app, they can preorder any chosen service type in a few taps.
There’s a simple recipe for a happier customer. Give them exactly what they want: fresh air in the cab, a child seat, nice music, or comfortable silence. In your customer app, users can select any additional services.
The new customer app informs users about the order status with notifications. We've designed those with close attention to human vision. Large font, vibrant colors, and animated patterns — notifications that just cannot be missed.