الجديد تطبيق العميل

Answers to all questions

Still have questions?

• Why should a taxi company have a Customer app?

  A Customer app attracts more users who prioritize the convenience of the booking process. It also allows you to track trips in real-time and allows users to make cashless payments.

• Can I brand my Customer App?

  Yes, the Customer app can be branded however you like. Try it and see how it looks!

• Which features are available in the Customer App?

  The Customer app is full of features that are crucial for any ride-hailing service. Here are just some of them:

  • Card, terminal, and cash payments
  • Order status notifications and real-time tracking
  • In-app chat
  • Discount coupons & referral programs
  • SOS button
  • Easy document upload
  • Multiple drop-offs
  • Favorite addresses
  • and many more

• Does the Customer App have real-time tracking?

  Yes, the Customer app has real-time tracking. You can find out more about this and many other features by signing up for a demo. Follow the link: https://onde.app/sign-up

• Does the Customer App have a chat with a driver?

  Yes, the Customer app has an in-app chat where drivers and customers can have a conversation without sharing personal information. You can find out more and this and many other features by signing up for a demo. Follow the link: https://onde.app/sign-up

• Is it possible to send promotional offers referral links to customers?

  Yes. Use discount codes and referral links to attract new users to your apps.

• How I can promote my Customer app from the start?

  To promote your Customer app and gain more users from the start, you can use a combination of App Store Optimization (ASO) and paid ads.

  • ASO: We set and tune keywords to rank higher in app store search results, increasing visibility and free installs.
  • Apple Search Ads: Your ad appears at the top of App Store search results, attracting users searching for taxi services.
  • Google App Campaigns: Reach billions on Google platforms, including Search, YouTube, Gmail, and more.
  • Facebook Ads: Target ads to Facebook's vast user base, focusing on users similar to your existing riders.

  By combining ASO and paid ads, we maximize both paid and organic installs. Follow the link to find out more about our marketing support: https://onde.app/mobile-app-marketing-agency

• What payment methods are available in the Customer App?

  In the Customer app, your customers can pay by card, terminal, cash, or using the Wallet feature. All payments are secure, protecting customers' privacy while allowing them to save their card details for future journeys.

• Is your Customer app available for iOS and Android operating systems?

  Yes, the Customer app is available for both iOs and Android operating systems.

• Are regular updates available for both operating systems?

  Yes, regular updates are available for both operating systems with no extra fees. These updates are included in the package, ensuring that your service stays competitive in the market.