Under the Hood of Onde Platform
In ride-hailing, every minute counts
Even 20 minutes of downtime can mean thousands in lost revenue. Not to mention drivers switching to competitors and customers leaving negative reviews that hurt your reputation long-term.
That’s why Onde’s technology is built for speed, reliability, and data security — keeping your business safe from downtime, lost revenue, and churn.
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99.98% uptime
The most stable ride-hailing apps on the market
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10+ years
in the market with over 700 apps delivered to partners
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200+ experts
Developers, marketers, and designers improving your apps every day
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End-to-end support
From app customization and launch to growing your driver and rider base
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70+ countries
Trusted by businesses worldwide
Strong technology, stronger business
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Cloud infrastructure in Europe
Onde hosts your apps on trusted cloud providers — AWS, Hetzner, and Leaseweb — with servers located in Germany and Finland.
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Scalable infrastructure for spikes and growth
Onde uses containerization and a distributed database to handle sudden spikes in orders. This means our platform can instantly allocate resources where they’re needed, preventing slowdowns or app freezes as your business grows.
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Secure payments
Onde provides strong payment security with PCI DSS-compliant payment flows via our payment partners, TLS 1.3 encryption, and 3D Secure (where supported by the issuer and the network). This helps protect your customers’ payments and personal details against fraud.
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Protection against online threats
Onde shields your apps with advanced firewalls, DDoS defenses, and real-time monitoring using tools like Prometheus and Grafana. This 24/7 protection helps catch and resolve issues before they can impact your operations.
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Privacy and compliance for customer data
We process personal data in accordance with the GDPR and other applicable data protection laws in the jurisdictions where Onde operates. Our information security aligns with ISO/IEC 27001, and our privacy management follows the guidance of ISO 27701.
99.98% uptime.
What about the other 0.02%?
Under our observation statistics, Onde has maintained a 99.98% uptime over the past year. Still, even the best platforms can face unexpected issues or attacks. At Onde, we don’t pretend downtime never happens — instead, we handle it expertly. Our apps are monitored 24/7, and our proprietary containerization and alerting system lets us react immediately to minimize any disruptions. On-duty developers are always ready to step in, and a dedicated R&D team continuously strengthens the platform so it becomes even more resilient over time.
Deployment diagram
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Answers to all questions
Still got tech-related questions? Ask away! Our tech experts are always happy to connect.
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Onde keeps your apps and data on secure servers, primarily in Germany and Finland, so your customer and driver info stays protected and all users may exercise their rights under the GDPR.
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Onde has your back. Critical issues get immediate attention, and our support team works quickly to fix problems so your business keeps running smoothly. We also send out updates to partners right away, explaining what happened and how it was fixed, so you’re never left in the dark.
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We know ride-hailing can’t stop. That’s why Onde is built for stability, with 99.98% uptime. If a server has an issue, traffic is rerouted automatically and our team steps in fast to minimize any impact for drivers and passengers.
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No sweat. Our platform automatically scales to handle busy periods, so your apps stay fast and responsive no matter how many rides are happening at once.
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Onde encrypts all data and follows top security standards. Payments are protected with PCI DSS and 3D Secure, and personal data is stored safely with strict retention rules.
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Protecting data is a top priority at Onde. Our platform is designed in line with GDPR principles and international security standards such as ISO 27001. We apply strict policies for how data is stored, used, and retained, helping you run a business that respects customer privacy and avoids unnecessary risks.
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Yes! Onde can process thousands of orders at the same time and scales automatically as you expand to new cities or countries.
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Attacks happen—but at Onde, your apps are protected around the clock. Our proprietary containerization and alerting system help us keep disruptions to a minimum. On top of that, a dedicated R&D team is constantly improving defenses, so the platform becomes more resilient over time.
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Yes. Onde’s APIs let you create custom interfaces, manage driver and customer profiles, adjust pricing in real-time, and even build a custom website for scheduling rides.
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Onde is built with a modern, reliable tech stack.
- Backend: Java and Kotlin power the core of our system.
- Android apps: Kotlin + Java with native UI and Jetpack Compose.
- iOS apps: Swift + Objective-C with Texture and SwiftUI.
All of this runs on our cloud infrastructure with advanced orchestration, so your apps stay secure, scalable, and always available.