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Under the Hood of Onde Platform

In ride-hailing, every minute counts

Even 20 minutes of downtime can mean thousands in lost revenue. Not to mention drivers switching to competitors and customers leaving negative reviews that hurt your reputation long-term.

That’s why Onde’s technology is built for speed, reliability, and data security — keeping your business safe from downtime, lost revenue, and churn.

  • 99.98% uptime

    The most stable ride-hailing apps on the market

  • 10+ years

    in the market with over 700 apps delivered to partners

  • 200+ experts

    Developers, marketers, and designers improving your apps every day

  • End-to-end support

    From app customization and launch to growing your driver and rider base

  • 70+ countries

    Trusted by businesses worldwide

Want to discuss how our tech stack will enable your mobility business growth?

Talk to Onde experts

Strong technology, stronger business

  • Cloud infrastructure in Europe

    Onde hosts your apps on trusted cloud providers — AWS, Hetzner, and Leaseweb — with servers located in Germany and Finland. 

  • Scalable infrastructure for spikes and growth

    Onde uses containerization and a distributed database to handle sudden spikes in orders. This means our platform can instantly allocate resources where they’re needed, preventing slowdowns or app freezes as your business grows.
     

  • Secure payments

    Onde provides strong payment security with PCI DSS-compliant payment flows via our payment partners, TLS 1.3 encryption, and 3D Secure (where supported by the issuer and the network). This helps protect your customers’ payments and personal details against fraud.

  • Protection against online threats

    Onde shields your apps with advanced firewalls, DDoS defenses, and real-time monitoring using tools like Prometheus and Grafana. This 24/7 protection helps catch and resolve issues before they can impact your operations.

  • Privacy and compliance for customer data

    We process personal data in accordance with the GDPR and other applicable data protection laws in the jurisdictions where Onde operates. Our information security aligns with ISO/IEC 27001, and our privacy management follows the guidance of ISO 27701.

99.98% uptime. 
What about the other 0.02%?

Under our observation statistics, Onde has maintained a 99.98% uptime over the past year. Still, even the best platforms can face unexpected issues or attacks. At Onde, we don’t pretend downtime never happens — instead, we handle it expertly. Our apps are monitored 24/7, and our proprietary containerization and alerting system lets us react immediately to minimize any disruptions. On-duty developers are always ready to step in, and a dedicated R&D team continuously strengthens the platform so it becomes even more resilient over time.

We also keep partners fully informed

Whenever an issue occurs, you receive clear updates on what happened and how it’s being fixed, so you’re never left guessing. The result: apps stay reliable, drivers and passengers are minimally affected, and your business can continue growing with confidence.

Deployment diagram

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Answers to all questions

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