The pandemic of COVID-19 shows how people can unite in the face of danger. Business becomes socially responsible and helps those who need it. This is a good chance for your taxi / ride-hailing company to help others too.
A good way of doing it is free medicines delivery. Here’s a flow you can use with Onde platform:
In this case, you don’t need to use a passenger app because delivery is free of charge. It will be paid in the future when the pandemic is over; you will get recognition and loyalty of locals for your help. This is always more than just money.