Airport taxi software: how to choose the best provider
Running an airport taxi service isn’t easy. You’re managing flight delays, last-minute bookings, and driver coordination, all while competing with ride-hailing apps passengers already trust. Building your own app typically takes over 12 months and costs upwards of $10,000 for just one platform. And there’s still no guarantee you’ll end up with a stable, user-ready product.
The most successful airport and shuttle services have already switched to dispatch systems with white-label mobile apps. These platforms automate the order management process and allow you to scale operations without hiring more staff.
Below, you’ll find a curated list of the most popular and reliable taxi and ride-hailing dispatch system providers. At the end of the article, we’ve also included key criteria to consider when choosing the platform for your business.
Top airport transfer booking platforms review
Onde (formerly TaxiStartup)
Best for: Launching and scaling airport ride-hailing services without needing a tech team
Onde is a white-label dispatch and booking platform designed for entrepreneurs and taxi companies who aim to offer a seamless airport transfer service. It includes branded iOS/Android apps, an admin panel, an app for operators, and a web booking app for hotels and travel partners.
Key features:
- White-label apps, no driver or operator limits
- Partner web app (ideal for hotels and concierge desks
- Pre-booking, multiple drop-offs, and favorite drivers
- A wide range of payment gateways
- Fixed fair zones and flexible pricing
- Automated order distribution
Pricing: One-time setup fee, then flexible monthly revenue share. All plans include launch support.
What are the pros and cons of choosing Onde?
Pros: Fully branded apps with modern UX, reliable backend infrastructure, built-in marketing support. No developer team or tech skills required. Data migration and app launch are handled by Onde.
Cons: Native flight tracking is not included, though it can be integrated via open API.
Onde vs. other airport transfer platforms
Feature | Onde | Others |
White-label apps | ✅ Included in all plans | Often paid separately |
Driver/operator limits | No limits | Charged per driver/operator |
Launch/setup support | ✅ Included | ❌ Usually requires own tech team |
App Store publishing | Done by Onde | ❌ Often client-managed |
Built-in marketing support (ASO) | ✅ Yes | Rare |
Regular app updates | ✅ Included | Often paid separately |
Payment gateways | ✅ Included, 20+ | Solution-dependent, 5 on average |
Customization without developers | ✅ Yes | ❌ No (custom dev needed) |
Diverse service types (family car, minibus, business class, limo, etc.) | ✅ 10+ types included | 1-3 types available, often paid separately |
TaxiCaller
Best for: Small fleets, shuttles, or airport transfer operators seeking plug-and-play software
TaxiCaller is a cloud-based dispatch system used globally by taxi, shuttle, and paratransit operators. While it’s not built specifically for premium services, it supports scheduled and recurring transfers like airport shuttle runs, making it suitable for small-scale airport operations.
Key features:
- Shuttle and shared-ride support
- Booking via app, web, kiosk, or phone
- Real-time GPS tracking
- Dispatcher and reporting panel
- Multiple zones and vehicle types
- Global language and currency support
Pricing: Pay-as-you-go model, no setup fee. You pay for each vehicle you add.
What are the pros and cons of choosing TaxiCaller?
Pros: Budget-friendly; supports shuttle schedules and zones; quick setup.
Cons: Limited branding options; user interface may feel dated; few payment gateways; no built-in marketing tools.
Jugnoo
Best for: Niche operators who want to try out app-based bookings without needing frequent updates
Jugnoo is a mobility platform offering solutions across taxi, delivery, and B2B services. Their airport taxi software supports features typically required for transfers, like passenger and driver apps, booking interfaces, and basic dispatch workflows. The platform positions itself as a one-stop mobility solution in emerging markets.
Key features:
- Native passenger and driver apps
- Booking and scheduling for airport transfers
- Driver tracking and real-time updates
- Fare calculation and payment processing
- Multilingual and multi-service support across taxi and delivery verticals
Pricing: Subscription-based, plus extra for each app, white-label branding, feature updates, and bug fixes.
What are the pros and cons of choosing Jugnoo?
Pros: Integrated platform supporting multiple service types (taxi, deliveries, transfers); suitable for multi-service operators.
Cons: Updates may vary by client and sometimes come at an extra cost.
Mobility Infotech
Best for: Small fleet-based companies (rental, carpooling, or airport shuttles) that need ready-made apps with essential features and optional customizations
Mobility Infotech offers airport transfer and shuttle management software built around fixed-route scheduling, permits, and multi-stop logistics. It's well-suited for businesses operating structured fleets under contracts or local compliance.
Key features:
- Fixed-route and multi-stop scheduling
- Booking and cancellation management
- Compliance and permit control
- Passenger and driver mobile apps
- Dispatcher tools with route planning
Pricing: Custom-quoted based on features, scale, and customization needs.
What are the pros and cons of choosing Mobility Infotech?
Pros: Good fit for shuttle-style operations; includes scheduling and compliance tracking tools out of the box.
Cons: Not suitable for on-demand ride-hailing; long setup time; little focus on consumer app branding or marketplace growth tools.
AllRide Apps
Best for: Fleets wanting AI-based route and operations optimization
AllRide Apps provides a configurable dispatch solution tailored to taxi, shuttle, and delivery services. For airport operators, it offers intelligent booking workflows, real-time trip tracking, and tools designed to streamline complex scheduling.
Key features:
- Real-time GPS tracking and automated trip dispatching
- AI-based route optimization, demand forecasting, and analytics
- Branded passenger and non-branded driver apps
- Multi-language support, fare automation, API integrations
- Priority support and reservation plugins on advanced plans
Pricing: Custom based on fleet size and feature requirements
What are the pros and cons of choosing AllRide Apps?
Pros: Smart trip automation and tracking out of the box, flexible fare tools, and scalable per-vehicle pricing.
Cons: Airport deployment may require additional customization; built-in airport-specific features are not standard; technical setup may be more hands-on than SaaS solutions like Onde.
How to choose the right airport taxi dispatch software
Choosing software for airport transfers isn’t just about getting drivers online. Here’s what airport operators should look for:
1. Platform stability and uptime
Airport pickups require punctuality and coordination. A missed ride due to app glitches or dispatch failures can cost partnerships and customer trust. Look for platforms with at least 98% uptime and proven reliability.
2. Features that match airport needs
Airport operations depend on pre-scheduled bookings, real-time location tracking, smart queues, and partner portals for hotels or concierge desks. Not all taxi platforms support this out of the box — compare feature sets closely.
3. Backend responsibility: in-house or hands-free?
Some legacy providers require you to set up and host backend systems yourself. This slows down launch and demands technical skills. Platforms like Onde include backend hosting, launch support, and ongoing updates—no dev team required.
4. Real customer feedback
Review sites like G2, Capterra, and Trustpilot can reveal issues not shown in sales materials, such as outdated mobile apps, weak support, or missing features. Search for reviews from airport or shuttle operators, not just general taxi users.
5. Business support and long-term growth
Beyond tech, look for providers that help you grow: do they offer ASO for app visibility? Do they help with paid campaigns or referrals? If scaling is a goal, choose a partner that supports both operations and marketing.
