Q&A with Brandy Gray: How taxi business in Canada competes with Uber

A family-owned taxi company in Ontario, Royal Transportation, started as a phone-based taxi business. Soon, the business was too large to operate manually, and the owners switched to an app-based taxi platform Onde. Now, Royal Transportation successfully competes with Uber and Lyft and gets customers riding 5 times per month on average. In this live Q&A, the co-foudner and Vice President of the company Brandy Gray with reveal how to:

• Keep customers riding 5 times per month on average
• Maintain near-5-star ratings on both app stores
• Grow rides by 60% year over year
• Automate taxi operations pain-free

See how to:

• Transition from phone-based dispatch to apps handling almost all bookings
• Automate driver–passenger communication to accept most rides in under 10 seconds
• Use geolocation to ensure reliable pickups and smooth operations
• Build loyalty in a market where customers ride 5+ times per month
• Free up time to focus on growth instead of micromanaging orders

Who will benefit from this webinar?

• Entrepreneurs planning to launch a ride-hailing service
• Business owners struggling with manual dispatch
• Local taxi companies looking to scale and retain loyal customers

We’ll also be joined by a special guest from The Transportation Alliance (TTA), the leading global association for the passenger transportation industry. They’ll answer your questions about market trends, regulations, and the future of the ride-hailing and taxi business.

After the Q&A, you’ll be able to:

• Submit your own questions for live discussion
• Book a call with the business founder for personal advice