Q&A session with Brandy Gray Founder of ride-hailing business
A family-owned taxi company in Ontario, Loyal Transportation, started as a phone-based taxi business. Soon, the business was too large to operate manually, and the owners switched to an app-based taxi platform Onde. Now, Loyal Transportation successfully competes with Uber and Lyft and gets customers riding 5 times per month on average.
In this live Q&A, the co-founder and Vice President of the company Brandy Gray with reveal how to:
- Keep customers riding 5 times per month on average
- Maintain near-5-star ratings on both app stores
- Grow rides by 60% year over year
- Automate taxi operations pain-free
See how to:
- Transition from phone-based dispatch to apps handling almost all bookings
- Automate driver–passenger communication to accept most rides in under 10 seconds
- Use geolocation to ensure reliable pickups and smooth operations
- Build loyalty in a market where customers ride 5+ times per month
- Free up time to focus on growth instead of micromanaging orders
Who will benefit from this webinar?
- Entrepreneurs planning to launch a ride-hailing service
- Business owners struggling with manual dispatch
- Local taxi companies looking to scale and retain loyal customers
We’ll also be joined by a special guest from The Transportation Alliance (TTA), the leading global association for the passenger transportation industry. They’ll answer your questions about market trends, regulations, and the future of the ride-hailing and taxi business.
Have Your Question Answered Live!
Share your questions in advance via Google Form; the top question, selected by Brandy Gray, will win a prize and be answered during the webinar.
Speakers
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Brandy Gray Vice President Loyal TransportationBrandy founded Loyal Transportation in Ontario, Canada, and built it into a strong local competitor to Uber and Lyft. Under her leadership, the company has grown steadily year after year, achieving a 60% increase in orders in 2023.
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Dan Reid President The Transportation AllianceDan Reid is the National President of The Transportation Alliance, representing hundreds of operators worldwide. He is also the owner and President of Grove Transit and Go Ride, having built Grove Transit into Mississippi’s first NEMTAC-accredited company and expanded Go Ride into Louisiana’s largest private transportation provider with 11 locations and over 1 million trips completed.
