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Every Review Answered, Automatically

With Onde’s AI-powered system, reviews are analyzed and replied to with custom, thoughtful answers—improving ratings, loyalty, and installs.

Silence costs you installs…

When reviews go unanswered, apps can look abandoned. New users check the store, see complaints without replies, and walk away. Ratings stagnate, and installs drop.

We understand why this happens: most Onde partners don’t respond to every review—not because they don’t care, but because it takes time, the value of replying isn’t always clear, writing effective responses requires experience, and managing reviews across multiple app stores can be overwhelming.

…but replies win them back

Here’s what happens when reviews are answered:

  • Customers feel heard. Even a simple thank-you builds loyalty.
     
  • Reviewers update their ratings. Negative comments often turn positive once they see you respond.
     
  • Conversion rates increase. 59–80% of users check reviews before downloading. Active replies reassure them that your app is alive and trustworthy.
     
  • You get ongoing feedback. Reviews become a reliable channel for product insights.

From Complaints to Conversions — Reply, Recover, Retain

Branding, digital marketing, and more

What Onde’s auto-replies do for you 

We provide partners with a fully automated, AI-powered system for managing reviews across app stores.

  • Every review covered, old and new
     
  • Personalized replies generated from 10+ smart scenarios
     
  • Consistent, professional tone across all responses

How it works

  • Onde links your App Store and Google Play accounts with Appfollow. No technical setup is required on your side.
     
  • When a new review appears, Appfollow automatically analyzes it using 10+ scenarios, keywords, and AI instructions. A custom reply is generated for each review.
     
  • Onde’s support team reviews and approves every reply to ensure it’s professional and on-brand. Once approved, the answer is instantly published in the store.
     
  • The system can also answer all previous reviews, providing a complete response history.

Why choose Onde

Compared to agencies and freelancers, Onde delivers higher quality at a fraction of the cost.

Approach

Time & Resources

Quality of Replies

Cost

Result

Do it yourself

High

Low

Free

Inconsistent

Agencies

Medium

High

$$$

Limited

Freelancers

Low

Mixed

$$

Unreliable

Onde + Appfollow

None

High

$

Scalable & consistent

Protect Your Ratings, Grow Your Trust — With Onde on Your Side

Cost-effective and transparent

For just $150/month, Onde partners get a complete solution for review management. The subscription covers everything: connecting your apps, setting up smart scenarios, and providing fully automated AI replies to all new and past reviews.

No hidden fees. One price, everything handled.

Your Business, Our Support — Let’s Build User Loyalty Together

People also ask

  • Why is it important to reply to app reviews?

    Responding to reviews shows customers that you care, encourages reviewers to update their ratings, and helps improve your app’s overall reputation and downloads.

  • Can old app reviews be answered automatically?

    Yes. Onde can generate replies for all past reviews, ensuring your app maintains a professional and engaged presence in the store.

  • Will replying to reviews actually increase app installs?

    Yes. Apps with active review management see higher ratings and stronger user trust, which positively impacts conversion rates and download numbers.

  • How does Onde ensure replies are professional and on-brand?

    Replies are not simple templates or one-line auto-responses. They are generated by a trained AI that we’ve adapted specifically for Onde partners. This means every reply is detailed, polite, and meaningful—encouraging customers to contact support if needed and providing helpful, informative answers. The result is a response that feels human and professional, not automated.

Ready to start boosting your app reviews?

Message your account manager or email support@onde.app. We’ll handle the setup—sit back and watch your app rating and installs grow!