Manage your fleet from anywhere
Your operators don't need special equipment or software. The Onde operator panel works on any device—desktop, tablet, or mobile (Android and iOS). Just an internet connection and they're ready to dispatch.
Any company size, any brand
Start with 5 vehicles or 500, Onde's white-label taxi dispatch solution handles the heavy lifting: automatic dispatching, smart routing, seamless payments, and detailed analytics.
White-label customization is included at every tier, no extra cost. Put your logo, colors, and company name across all apps. To your riders and drivers, it looks and feels 100% like your own, custom-built platform.
Get every route right, every time
Onde's precise geocoding means no more missed turns or wrong addresses. The taxi dispatching system calculates the best route and exact pickup location automatically, so every ride is fair and efficient for your customers.
Track and manage drivers in real time
Monitor driver status, performance, and availability from one dashboard. Orders are automatically sorted by relevance and sent straight to the right driver. See employment status, ratings, and work patterns at a glance.
Save time with smart address management
Stop typing the same customer details repeatedly. The taxi dispatch application auto-fills phone numbers and passenger contacts, learning from your booking history to speed up every order.
Set your own rates
Adjust pricing by distance, time of day, service type, or any other factor. Change rates whenever market conditions shift—no developer needed, no waiting around.
Keep everyone safe, every trip
Onde builds safety into every ride. Real-time GPS tracking monitors all active trips, so you always know where your drivers and passengers are. Customers can share their ride details with friends or family, and both mobile apps include an SOS button.
Stay in control of every ride
Your dispatch operators will be able to modify, reassign, or cancel orders in real time as situations change. Full control from booking to drop-off thanks to Onde's Operator app.
Any questions? We have the answers!
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What is taxi dispatch software?
Taxi dispatch software is a complete system that automates how taxi companies manage rides, drivers, and customers. It typically includes a driver app, passenger app, and operator panel that work together to handle booking, dispatching, routing, and payments.
Instead of relying on phone calls and manual coordination, a modern taxi dispatch solution lets you see all active trips, available drivers, and customer requests in real-time from one dashboard.
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How does a taxi dispatch system work?
When a customer requests a ride through your app or calls your operator, the taxi dispatch system automatically finds the nearest available driver and calculates the optimal route.
The driver receives the trip details instantly on their mobile app, accepts the ride, and navigates to the pickup location.
Throughout the trip, you can track progress in real-time, and payment is processed automatically based on your configured rates. Everything from dispatch to payment happens seamlessly without manual intervention.
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What is white-label taxi dispatch software?
White-label taxi dispatch software lets you brand the entire platform as your own. You can customize the driver app, customer app, and operator panel with your company logo, colors, and name. Your customers and drivers only see your brand — they won't know you're using third-party technology.
Unlike some competitors, Onde includes white-label customization at every pricing tier with no additional fees.
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What is a dispatch fee?
A dispatch fee (also called a commission) is the amount drivers pay your company for each completed trip. You can configure this in your admin panel as a fixed amount in your local currency or as a percentage of the fare. This is how most taxi dispatch systems generate revenue for the fleet owner while giving drivers access to your booking platform.
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How do I manage payments through the taxi dispatch application?
Your admin panel gives you complete control over payment methods. You can enable cash payments, in-app credit card processing, card terminals in driver vehicles, or integrate third-party payment providers. Set your own rates, driver commissions, and service fees.
All digital payments flow directly to your merchant account or bank — Onde doesn't hold your funds.
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Can I customize my taxi dispatch software?
Yes. Onde's customized taxi dispatch software allows you to configure pricing structures, service types (economy, premium, SUV, etc.), operational zones, driver requirements, and payment methods. You can also set different rates for time of day, distance, or demand. The platform adapts to how you want to run your taxi business.
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What's the difference between cloud-based and traditional taxi dispatch systems?
A cloud taxi dispatch system runs entirely online — no servers to maintain in your office, no expensive hardware to buy. Your operators can access the system from any device with internet access.
Updates happen automatically, your data is backed up continuously, and you can scale up or down instantly as your fleet grows. Traditional systems require local servers, IT staff, and manual updates.
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Do I need technical knowledge to run a taxi dispatching system?
No. Onde's taxi dispatch software is designed for taxi business owners, not developers. The interface is intuitive, setup is guided, and ongoing management happens through simple dashboards. If you can use a smartphone, you can operate the system.