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Start a taxi business in 7 steps

The ride-hailing industry is growing. By 2030, the ride-hailing market volume worldwide is expected to be US$229.98 billion! 

If you were looking for the right time to start your own taxi service, it’s now. All you need is the right tool.

Smart ride requests queue

Step 1: Research and analyze the taxi market

Getting ready to open a taxi business starts with analyzing the local market and looking for uncovered niches and existing possibilities. You need to shape a clear idea of the fundamental rules and operations involved in running a taxi business.

Do your market research thoroughly. Talk with the experts in the ride-hailing industry and discover how other founders have started their cab service business and where they got their taxi business ideas. To get some initial knowledge, schedule a call to talk with the Onde team, and we’ll share what we know!

Taxi with special attitude

Step 2: Find a niche for your taxi business idea

Start a niche-specific local taxi service rather than aiming for a highly competitive worldwide taxi service, like Uber or Lyft.

Find your niche: luxury, community-based, pet-friendly, NEMT, or any other specific mobility niche. Find a unique selling proposition of your own taxi service instead of competing in who offers the best price.

Assistance with branding and marketing

Step 3: Get the funding to start a taxi company

Setting up a taxi company requires much more than a good idea. Attracting investments and calculating the costs are vital for the success of your taxi launch strategy. Consider financing options available for your mobility business: investors or loans, in addition to your personal savings.

Unsure how to start a taxi business in 2026? Don’t do it alone. 

Discover a ready-made ride-hailing solution.

Branding, digital marketing, and more

Step 4: Make your taxi business a real brand

Branding is essential for launching a successful taxi business. Start with branding long before you develop the apps! Think of your business name, colors, and design, and consider the marketing channels you’ll use for promotion. At Onde, we offer marketing services and App Store Optimization services (included in pricing) to help you with a successful launch of Customer and Driver apps.

Ride-hailing apps tailored to your business

Step 5: Digitize your taxi business

Make booking a cab a habit for your users. With a Customer app and a Driver app, getting a taxi becomes easy and efficient. Zero-contact credit card payments make the process risk-free and convenient for everyone involved.

A management platform for a taxi business allows company owners to monitor all business processes, from drivers' activity to clients' feedback. Save time and cut your costs by getting a trusted taxi dispatch system.

Efficient Driver app

Step 6: Be precise in following legislation

While running your own taxi business, follow local legal regulations. Rules differ greatly per country, so educating yourself on them is necessary.

Think of liability insurance for your taxi cab company. This insurance will protect your business's needs in case of an emergency or a road accident. Before starting your cab company, get all the essential licenses and legal documents.

Perfect geocoding

Step 7: Hire drivers and operators

The taxi business must have a team of highly qualified drivers. Recruiting a full-time team of experienced drivers is necessary for the success of your local business.

Inspect drivers' backgrounds and provide newly hired employees with some refresher training. Also, make sure they have all the necessary documents for being a taxi driver, like a commercial driver's license.

Done? Then it's time to recruit qualified dispatchers to manage your drivers and clients. They will provide pick-up and drop-off GPS locations, as well as time-saving routes. With technologically supreme dispatch software, their work will be even more efficient.

One of the last stages of the launch preparations is to integrate a safety checklist into your drivers' and passengers' taxi booking apps. With a white-label on-demand taxi solution by Onde, you can customize your ride-hailing app.

Got an idea for your own mobility company?

Start a taxi service with a ready-made white-label solution!