СOO / Operations Manager

May The Process Be With You!

Description:

B2B product with 200+ business partners in 80 countries.

A team of 100+ bright-minded professionals eager to challenge everything you know.

Does that sound like a dream place to you? Read up, buddy!

We help ambitious entrepreneurs to start a ride-hailing (taxi) or other on-demand (you get it, right, on-demand? 😉) services. Our white-label solution and marketing assistance is what we provide our business partners with.

Onde is growing and so does its operations. We constantly improve the company setup, add new services, try new approaches, build new processes. It is a constant cycle of try-adopt-improve steps. And we are looking for a person to help us bring Onde to the next level of efficient operations, defined processes, adopted approaches and services.

Your responsibilities will be:

• Setup new processes, such as solving repeating customers’ requests
• Design and implement business strategies, plans and procedures
• Work closely with CEO and other key executive team members
• Improve processes already in place
• Try new services, adopt with company operations
• Oversee and automate daily operations of the company
• Foster a growth oriented, positive and encouraging environment in Growth and Customer Success teams to maintain and build trusted relationships with partners
• Work with partners onboarding team to help launch new projects
• Work with finance team to setup/improve finance and accounting processes

Requirements:

• 3+ years of proven experience in a similar role
• Proven track record of hands-on experience in a dynamic product software company environment
• Fluent English
• University degree
• Work in startup environment
• Experience of managing teams

Nice to have:

• Experience of starting a business
• Experience of working with a distributed team 

Our benefits:

• Flexible working schedule
• An opportunity to work remotely
• In-house English courses
• 50% compensation of gym tickets and other sports
• Medical insurance 
• Conferences, events, and courses being compensated, too
• Different corporate activities both online and offline to have fun
• Gifts for special occasions